--- title: Signing in to Silex description: Verification codes, password resets and what to check when a sign-in email does not arrive. --- [Skip to content](https://help.silex.legal/en/knowledge-base/signing-in-to-silex#main-content) - [English](https://help.silex.legal/en/knowledge-base/signing-in-to-silex) - [Deutsch](https://help.silex.legal/de/knowledge-base/signing-in-to-silex) - [Français](https://help.silex.legal/fr/knowledge-base/signing-in-to-silex) - [Italiano](https://help.silex.legal/it/knowledge-base/signing-in-to-silex) English Show submenu for translations [![logo-KB](https://help.silex.legal/hubfs/logo-KB.svg)](https://help.silex.legal/en/knowledge-base?hsLang=en) Open main navigation Close main navigation - - [English](https://help.silex.legal/en/knowledge-base/signing-in-to-silex) - [Deutsch](https://help.silex.legal/de/knowledge-base/signing-in-to-silex) - [Français](https://help.silex.legal/fr/knowledge-base/signing-in-to-silex) - [Italiano](https://help.silex.legal/it/knowledge-base/signing-in-to-silex) English Show submenu for translations - [Contact us](https://silex.legal/en/contact) [Contact us](https://silex.legal/en/contact) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base Silex](https://help.silex.legal/en/knowledge-base?hsLang=en) 2. [Getting started](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en) 3. [Account, Organisation & Billing](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#account-organisation-billing) # Signing in to Silex ## Verification codes, password resets and what to check when a sign-in email does not arrive. ### How do I sign in? Go to app.silex.legal and sign in with the email address associated with your account. If your firm uses single signon, use the SSO option instead — your usual corporate credentials then apply. ### I did not receive my verification code. The confirmation email is sent automatically the moment an account is created, so the most likely explanation is that it was filtered on the way rather than never sent. Check your spam and junk folders first. In a firm with strict email filtering, your IT contact can tell you whether the message is being held in quarantine and allow the silex.legal domain through. If it still does not arrive, contact support@silex.legal — the team can verify your address directly so you get in without waiting for the code. ### My password reset link does not work. A reset link is valid for 15 minutes. Past that, it expires and you need to request a new one. Request the link at a moment when you can use it straight away, and check your spam folder if it does not appear. ### I have forgotten my password. Use the password reset option on the sign-in screen. You will receive a link by email, valid for 15 minutes. ### Can I stay signed in on several devices? Yes. You can be signed in on several devices with the same account, and your conversations stay in sync across them. ### I cannot reach Silex at all from my office. See the troubleshooting article on login and access problems — in a firm this is very often the corporate firewall rather than your account.  - [General](https://help.silex.legal/en/knowledge-base/general?hsLang=en#main-content) - [Silo Functionnality](https://help.silex.legal/en/knowledge-base/general?hsLang=en#silo-functionnality) - [Translator Agent](https://help.silex.legal/en/knowledge-base/general?hsLang=en#translator-agent) - [Anonymizer Agent](https://help.silex.legal/en/knowledge-base/general?hsLang=en#anonymizer-agent) - [Document Comparison Agent](https://help.silex.legal/en/knowledge-base/general?hsLang=en#document-comparison-agent) - [Meeting Minutes Agent](https://help.silex.legal/en/knowledge-base/general?hsLang=en#meeting-minutes-agent) - [Silex Chat](https://help.silex.legal/en/knowledge-base/general?hsLang=en#silex-chat) - [Account, Organisation & Billing](https://help.silex.legal/en/knowledge-base/general?hsLang=en#account-organisation-billing) - [Getting started](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#main-content) - [Silo Functionnality](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#silo-functionnality) - [Translator Agent](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#translator-agent) - [Anonymizer Agent](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#anonymizer-agent) - [Document Comparison Agent](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#document-comparison-agent) - [Meeting Minutes Agent](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#meeting-minutes-agent) - [Silex Chat](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#silex-chat) - [Account, Organisation & Billing](https://help.silex.legal/en/knowledge-base/getting-started?hsLang=en#account-organisation-billing) - [Integrations](https://help.silex.legal/en/knowledge-base/integrations?hsLang=en#main-content) - [Silo Functionnality](https://help.silex.legal/en/knowledge-base/integrations?hsLang=en#silo-functionnality) - [Silex Chat](https://help.silex.legal/en/knowledge-base/integrations?hsLang=en#silex-chat) - [Plans & Billing](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#main-content) - [Translator Agent](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#translator-agent) - [Anonymizer Agent](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#anonymizer-agent) - [Document Comparison Agent](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#document-comparison-agent) - [Meeting Minutes Agent](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#meeting-minutes-agent) - [Silex Chat](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#silex-chat) - [Account, Organisation & Billing](https://help.silex.legal/en/knowledge-base/plans-billing?hsLang=en#account-organisation-billing) - [Security & privacy](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#main-content) - [Silo Functionnality](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#silo-functionnality) - [Translator Agent](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#translator-agent) - [Document Comparison Agent](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#document-comparison-agent) - [Meeting Minutes Agent](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#meeting-minutes-agent) - [Silex Chat](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#silex-chat) - [Account, Organisation & Billing](https://help.silex.legal/en/knowledge-base/security-privacy?hsLang=en#account-organisation-billing) - [Troubleshooting](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#main-content) - [Silo Functionnality](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#silo-functionnality) - [Translator Agent](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#translator-agent) - [Anonymizer Agent](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#anonymizer-agent) - [Document Comparison Agent](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#document-comparison-agent) - [Meeting Minutes Agent](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#meeting-minutes-agent) - [Silex Chat](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#silex-chat) - [Account, Organisation & Billing](https://help.silex.legal/en/knowledge-base/troubleshooting?hsLang=en#account-organisation-billing) [![logo-KB](https://help.silex.legal/hubfs/logo-KB.svg "logo-KB")](https://help.silex.legal/en/knowledge-base?hsLang=en)  support@silex.legal Copyright © 2026, Silex - Ex Nunc Intelligence SA